Contact
Use a tracked support ticket when you can sign in, so replies and status remain in your account. Email is available for account-access, business and privacy enquiries.
Help with your account, messages, profiles, properties, or Marketplace.
Open supportPlan activation, invoices, duplicate charges, cancellation, or payment corrections.
Open billing supportReport information that appears incorrect or outdated, ideally with a reliable source.
Report a problemLicensing, data sharing, or integrating MyStreetBiz.
View email contactQuestions about the product, business direction, or future fundraising.
View email contactMedia and speaking requests.
View email contactAccess, correction, erasure, or grievance requests under applicable law.
Open privacy supportMyStreetBiz is operated under the business name My Street Biz, a GST-registered sole proprietorship in India.
GSTIN: 06BDNPR9151C1ZC
Registered business address: My Street Biz, Ward No. 12, Near Saini Clinic, Sirsa, Haryana 125102, IndiaGrievance Officer: Proprietor, My Street Biz
Customer care and grievance email: [email protected]
Customer care and grievance phone: +91 98173 31669
Support hours: Monday to Saturday, 10:00 AM–6:00 PM IST, excluding public holidays.
We acknowledge consumer grievances within 48 hours and resolve them within one month, in accordance with applicable law. Include your registered email address and any relevant order, invoice, listing, or support reference. Never send passwords, OTPs, UPI PINs, CVVs, or complete card details.
Use a tracked support ticket whenever you can sign in. If you cannot access your account, or need to send a privacy, data, press, partnership, or business enquiry, email [email protected].
For billing and payment corrections, email [email protected].
We aim to reply to general enquiries within a few business days. Consumer grievances follow the acknowledgement and resolution periods above. Safety, account-access, payment, and privacy concerns are prioritised by urgency.