Shipping & Service Delivery Policy

When a customer completes an available paid checkout, the selected membership is delivered to the purchasing MyStreetBiz account only after the payment provider confirms a valid, captured payment and MyStreetBiz verifies the order, amount, currency, plan, and billing period.

The displayed amount is the final GST-inclusive customer total. No additional GST or payment-gateway surcharge is added at checkout. Seven-month purchases charge six monthly prices and grant seven complete months; fifteen-month purchases charge twelve monthly prices and grant fifteen complete months.

Manual renewal is the default. An early manual renewal is queued after the current paid expiry. Optional automatic renewal repeats the selected one-, seven-, or fifteen-month term only after a successful provider-confirmed charge. A failed renewal grants no additional access; the current plan still ends on its recorded expiry date.

Successful activation appears in Membership & billing with the plan status, service period, payment record, and invoice. Confirmation may also be sent to the account's billing email.

Digital access is normally activated shortly after verified payment. Provider confirmation, maintenance, or payment-safety checks can delay activation. If access is not visible within one business day after a confirmed successful charge, raise a billing support ticket. If you cannot sign in, use the billing address on the Contact page.

No shipping fee, dispatch date, tracking number, or physical delivery applies to a MyStreetBiz membership. Membership access is tied to the account used at checkout and is not delivered by courier.

Property owners, marketplace sellers/renters, professionals, firms, and vendors publish their own offers. MyStreetBiz provides discovery, trust information, and consent-based messaging; it is not the seller, landlord, service provider, warehouse, courier, or fulfilment agent for those offers.

Pickup, inspection, shipping, appointment, service area, completion, and delivery terms must be agreed directly with the relevant user. Follow the Safety Centre and do not treat an in-chat offer or payment screenshot as proof of fulfilment.

MyStreetBiz currently serves users and locations in India. Plan availability, taxes, payment methods, and product capabilities are shown for the Indian service. A membership does not promise support for locations or transactions outside India.

If a verified payment does not result in the purchased membership, MyStreetBiz will investigate and either activate the correct access or correct the qualifying duplicate, technical, delivery, or legal payment issue. Ordinary cancellation and unused time are non-refundable. See the Cancellation & Refund Policy.

Raise a billing support ticket. If you cannot sign in, use the billing address on the Contact page. Include the MyStreetBiz order or invoice number and provider payment ID, but never send payment credentials or security codes.