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Support
Help & support
Find answers for search, publishing, Messages, accounts, billing and support.
Getting started
What can I use today?
Use Products, Services & Businesses, Jobs, Properties, Community, Messages, Real Estate Map and Real Estate Terminal. See the Guide.
How does distance search work?
Search by city or locality. “Use my location” filters by distance without showing your exact location publicly.
Where are the step-by-step instructions?
Open the Guide and choose a product.
Products, Services & Businesses, Community, Jobs & Properties
How do conversations and job applications work?
What are the image limits?
Choose images up to 10 MB. We resize them to 2048 px and 400 KB or less. Check Plan & usage for your allowance and Image limits for details.
Does MyStreetBiz guarantee a seller, business, employer or job?
No. Check identity, authority, credentials and terms yourself. Never pay for a job offer. Read Never pay for a job, the property visit checklist, rent templates and screening, what we check, and the Safety Centre.
Accounts, plans & support
Where do I manage my account?
Use Account for profile, posts and billing. Settings for password, notifications and privacy. Recent activity shows important actions. Orders & payments holds checkout history and invoices.
How do I contact support?
Open a support ticket. Replies stay in your account and arrive by email.
Is a problem report the same as a support ticket?
No. Report a problem covers broken pages or data. Use support for account, billing, privacy or safety help.
Are support and reporting requests limited?
Support tickets, replies and website reports share a monthly allowance. Plan & usage shows it. Safety, security, payment, privacy, account and user reports are unlimited.
When does a paid plan activate?
After payment confirmation. Membership & billingshows access dates.
What information should I never send?
Never send passwords, OTPs, UPI PINs, CVVs, full card numbers or private keys. Do not attach unnecessary identity documents.
Need a person?
Open a ticket for help, or report a website problem. Cannot sign in? Use Contact.