Privacy Policy

• We use account and product data to provide features you request, secure the service, meet legal obligations, and operate support.
• We do not sell personal data or use cross-site behavioural advertising trackers.
• Public listings and professional profiles are intentionally visible; private conversations, support tickets, saved decisions, billing records, and account controls are access-restricted.
• You can raise an access, correction, erasure, or grievance request through account support or the logged-out contact path below.

Account and identity. Name, email, password hash, optional Indian phone number, session/security state, preferences, and profile fields.

Locations and decisions. Searches, selected coordinates, saved sites, comparisons, workspaces, evidence snapshots, favourites, and alerts needed for the workflows you choose.

Published content. Property, rental, marketplace, professional, vendor, service, pricing, media, rating, and verification information you submit. When you post something, the form shows which fields are public and which stay private to your account.

Communications and support. Contact requests, participant messages, notifications, product-problem reports, support tickets, status history, and email-delivery outcomes.

Billing. Plan, order, subscription, invoice, tax-profile, payment status, provider identifiers, reconciliation, and refund records. Payment providers handle payment credentials; MyStreetBiz does not need your UPI PIN, OTP, CVV, or full card number.

Security and operations. Timestamps, request metadata, user agent, IP/security signals, moderation outcomes, rate-limit events, audit trails, performance telemetry, and error diagnostics.

• Provide, personalise, and maintain requested product and account functionality.
• Authorise ownership, conversation participants, administrator roles, plan limits and paid access.
• Prevent fraud, spam, unsafe content, abuse, payment errors, and unauthorised access.
• Respond to support, privacy, safety, correction, and product-quality requests.
• Measure aggregate product reliability, advertising delivery, and business operations.
• Comply with applicable Indian tax, accounting, consumer, payment, and legal duties.

Relevant data may be processed by infrastructure, storage/CDN, map/geocoding, public-data, email (including Amazon SES when activated), push/SMS, moderation, observability, and Indian payment-provider services such as the provider selected for checkout. We share only what that service needs. We may disclose information when required by valid law or to protect people, rights, payments, or the service.

Published listings, marketplace posts, professional/vendor profiles, approved media, public ratings, and selected contact details can be visible to visitors. Saved sites, workspaces, private messages, support tickets, activity, payment records, and account settings are scoped to authorised users or administrators. Do not publish secrets or identity documents in free-text or media fields.

Records are kept only as long as they are needed — to run the service, keep people safe, resolve disputes, meet accounting and legal duties, or fix product problems. Account-owned records are deleted or anonymised when an authorised deletion request is completed, except where payment, tax, fraud, security, legal-hold, backup, or dispute obligations require limited continued retention. Retention periods vary by record type and applicable legal obligation.

MyStreetBiz uses signed sessions, password hashing, ownership checks, role-based admin controls, rate limits, input validation, restricted media storage/moderation, payment-signature verification, and append-only operational histories. No internet service is risk-free. Use a unique password, review recent activity, and report unexpected activity promptly.

You can update profile and notification settings in Settings. Subject to applicable law and verified identity, you may request information about processing, correction, erasure, withdrawal of consent where applicable, or grievance handling. Some records cannot be deleted immediately when law or active fraud/dispute prevention requires retention.

Security, account, support, billing, and transaction messages are service communications needed to operate the features you use. Optional email about contact requests, conversations, listing activity, and product updates can be changed by category in Settings. Optional notification email includes an unsubscribe or preference control; using it does not disable essential service messages. Delivery providers may retain bounded delivery, bounce, complaint, and suppression events to protect sender reputation and honour opt-outs.

The product is intended for adults and businesses in India; features only work for locations inside India. Infrastructure providers may process limited data in other regions under their safeguards. Material policy changes will be dated here and, where appropriate, notified through the account.

Use Help & support and choose Privacy. If you cannot sign in, use the privacy email listed on the Contact page. Public merchant, customer-care, and grievance-redressal details are listed on that page. See also Terms, Safety, and the policy centre.